Frequently asked questions regarding

digital photo restoration and repair

of cracked, faded, scratched, torn, ripped, genealogical, black and white, sepia toned, antique photographs, portraits, etc. Your treasured photographs can be digitally repaired, restored, edited, manipulated, colorized and brought back to original condition and most cases improved.
Frequently asked questions about digitally restoring and repairing photos and photographs by iRepairPhotos
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Frequently Asked Questions (FAQ) regarding Photo Restorations

1. How do I get my photo(s) to iRepairPhotos
2. What will happen after iRepairPhotos receives my digital file(s)?
3. Okay, I received your proposal. The price is right! Now what?
4. When will my order be ready and how will I receive it?
5. Can I order prints of my digital files from iRepairPhotos?

 
How do I get my photo(s) to iRepairPhotos?
We recommend that you never send your original photographs by mail or courier. Chances are it is unique and the only one in existence. We cannot be responsible for the condition of a photograph that is mailed or shipped. So, please do not mail any photographs to us. No amount of insurance can ever replace your treasured photographs.

If you have a good quality scanner and the ability to use it, then there will be less investment into the final product. If scanning is not one of your skills or you don't have a good quality scanner, then we suggest a Kinko's or other printing/copy business. We ask that you scan the photograph or have it scanned into a digital file as follows:
  • Verify the scanner glass is clean and free of dust, lint, specks, etc. Otherwise, they will be in the scan and create additional editing time.
  • In the preview window, select just the photo (no white showing around the photo).
  • Choose the color photo setting (even for black and white photos).
  • Turn off all enhancements.
  • Set resolution quality to high photo quality, 300 or 600 dpi.
  • Save the file as a high quality JPEG or TIFF.
  • If the file(s) is/are under 10 MB, please email to photos@iRepairPhotos .
  • If the file(s) is/are 10 MB or greater, please mail to: iRepairPhotos, 120 E. FM544, Suite 72 PMB 306, Murphy, TX 75094-4035 in a CD mailer.
  • Include in your email or the mailer detailed instructions of the restoration, editing, etc. to be performed on the photo.
  • Please include your email address, if you have one, and a deadline date for completing the work.
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What will happen after iRepairPhotos receives my digital file(s)?
We will endeavor to review your photo within 48 hours of receipt and email you a firm quote.
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Okay, I received your proposal. The price is right! Now what?
If you accept our proposal, we ask that a deposit of 50% of the proposed price be paid in advance of starting the restoration, editing, colorizing, etc. of your order. Please visit our  PAYMENT WEBPAGE  for payment options. Work on your order will commence as soon as possible after confirmation of your deposit payment.
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When will my order be ready and how will I receive it?
In the beginning we asked you to give us a deadline date for completion of your order. Our proposal that was submitted to you would have contained information on how long we estimated it would take to complete the initial work and when we expected to deliver proofs to you. The order will be completed upon final approval from you and final payment of the order. Your order will be eMailed or mailed as soon as possible after confirmation of final payment.
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Can I order prints of my digital files from iRepairPhotos?
Yes, iRepairPhotos can provide you with Professional Quality Prints from the best professional color lab in America in our opinion. Our color lab has been the source of our prints for over 23 years. The quality has been excellent and their prices are reasonable.

Tell us what sizes you would like printed, quantity for each size, and we'll include pricing with our quote.

Of course, you are free to do whatever you wish with the prints and your digital files. iRepairPhotos does not copyright our work so you have the freedom to do as you wish with your photos. However, iRepairPhotos does honor the copyrights of other professionals.
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iRepairPhotos is a Private Studio.
Call today for an appointment or eMail a 300dpi digital color scan
of your photo for a fair, honest, no obligation quote!

(972) 849-7575)
“BY APPOINTMENT ONLY”
Call Monday thru Friday: 8 AM – 6 PM or Saturday: 10 AM – 4 PM

Our desire is to exceed your expectations!
What precious memory can we restore for you today?